Shipping policy

MONER MOTO • SHIPPING & SUPPORT

SHIPPING POLICY

Every Moner Moto product is crafted on demand. Here's everything you need to know about production, shipping, tracking, cancellations, replacements and support.

✓ Made To Order
✓ DTF & DTG Printing
✓ Secure Payments
✓ Pan India Shipping

📦 Made-To-Order Products

Every Moner Moto product is custom printed only after you place an order. We do not keep pre-printed inventory. Every piece is freshly produced, quality checked and packed before dispatch.

🚚 Shipping & Delivery

  • Production generally begins within 24–48 hours.
  • Orders are usually processed within 2–5 business days.
  • Delivery timelines depend on the destination and courier network.
  • Tracking details are shared after dispatch.
  • Tracking may also be shared through WhatsApp.
  • Please allow up to 24 hours after dispatch for tracking information to become active.
  • Delivery may occasionally be delayed because of weather, public holidays, regional restrictions, natural calamities or courier-related issues.

📍 Order Tracking

Tracking details are shared via email once your order has been dispatched. In many cases, tracking information is also shared through WhatsApp. Please allow up to 24 hours after dispatch for the tracking link to become active.

❌ Cancellation Policy

Orders may be cancelled within 4 hours of placement, provided production has not started.

Once printing begins, cancellations cannot be accepted because every item is custom made specifically for the customer.

🔄 Returns & Replacements

Your satisfaction matters to us. Replacement requests are accepted when an item arrives damaged, defective, incorrectly printed, or when an incorrect product has been delivered.

Please record an unboxing video when receiving your order. This helps us verify damage, defects or incorrect items and resolve the issue quickly.

For eligible issues, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

We are unable to accept returns or replacements due to incorrect size selection, change of mind or personal preference, except where the product itself is defective.

📏 Size Guide

Please check the size chart available on the product page before placing your order. We recommend comparing the measurements with a favourite T-shirt that fits you well.

If you prefer a more relaxed fit, consider choosing one size larger. If you are unsure about your size, feel free to contact us before ordering.

🎨 Print Quality & Materials

We use DTF and DTG printing technologies depending on the artwork and fabric. Every product undergoes a quality inspection before dispatch.

  • Sharp and detailed artwork
  • Vibrant colours
  • Quality checked before dispatch
  • Printing selected according to the product and artwork

💳 Payment Methods

We accept secure payment methods supported by our checkout and payment partners, including:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Shop Pay and other supported payment methods

Need Help?

We're always happy to help.